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Kebijakan Privasi

PT Helios Informatika Nusantara, memastikan kerahasiaan dan keamanan informasi Anda adalah hal yang paling penting bagi kami. Saat Anda menjelajahi situs web kami, https://www.helios.id/, secara kolektif disebut sebagai “Situs Web” ini, kami berupaya menciptakan lingkungan yang aman dan dapat dipercaya bagi semua pengguna.

Kebijakan Privasi ini menetapkan syarat-syarat yang mengatur penggunaan situs web kami antara Anda dan PT Helios Informatika Nusantara. Dengan mengakses situs web kami, Anda mengakui bahwa Anda telah meninjau, memahami, dan menyetujui terikat oleh Kebijakan Privasi ini.

Informasi yang Kami Kumpulkan

Saat menggunakan atau berinteraksi dengan Situs Web kami, kami dapat mengumpulkan atau menerima berbagai jenis informasi, secara kolektif disebut sebagai “Informasi”, termasuk namun tidak terbatas pada:

  1. “Informasi Pribadi,” seperti nama, email, rincian kontak, atau konten pribadi lain yang Anda berikan kepada kami melalui formulir di situs web kami atau melalui sarana komunikasi lain (misalnya, email, telepon, surat, dll.).
  2. “Informasi Teknis,” seperti jenis browser, sistem operasi, jenis perangkat, alamat IP, dan data teknis serupa yang biasanya diperoleh secara otomatis dari browser atau perangkat saat berinteraksi dengan Situs Web kami. Ini juga dapat mencakup URL rujukan yang mengarahkan Anda ke situs web kami.
  3. “Informasi Penggunaan,” seperti halaman yang dikunjungi di situs web kami, aktivitas klik, pencarian yang dilakukan, dan data terkait lainnya tentang bagaimana Anda telah menggunakan situs web kami. Kategori ini juga dapat mencakup detail mengenai interaksi Anda dengan email, termasuk apakah Anda membuka, mengklik tautan, atau menerimanya.

Kami mengakui bahwa beberapa Informasi Teknis atau Informasi Penggunaan mungkin dianggap sebagai data pribadi, baik secara independen maupun ketika digabungkan dengan data lain, berdasarkan berbagai hukum dan yurisdiksi. Kami berkomitmen untuk menangani data tersebut sesuai dengan peraturan dan hukum yang berlaku.

Metode Pengumpulan dan Penerimaan Informasi

Bergantung pada jenis Informasi, kami mengumpulkan atau menerima informasi melalui berbagai saluran, termasuk namun tidak terbatas pada kondisi berikut:

  1. Ketika Anda secara sukarela berbagi Informasi dengan kami. Misalnya, saat Anda berlangganan newsletter kami atau mengisi formulir online kami untuk meminta kontak. 
  2. Dengan menggunakan cookie dan teknologi serupa. Teknologi ini membantu kami menganalisis bagaimana Situs Web kami digunakan dan menyesuaikan konten yang relevan bagi Anda. Cookie juga membantu dalam menyampaikan iklan yang lebih relevan di situs kami sendiri atau situs pihak ketiga.
  3. Informasi yang diperoleh dari sumber pihak ketiga. Ini mencakup Informasi yang diperoleh melalui berbagai alat dukungan bisnis dan layanan yang kami gunakan, seperti layanan analitik Situs Web, dll., serta sumber publik seperti situs media sosial. Kami dapat menggabungkan Informasi dari sumber-sumber ini dengan data lain yang kami miliki untuk menjaga catatan yang terbaru dan memberikan konten yang relevan kepada Anda.

Tujuan

Kami menggunakan Informasi untuk tujuan-tujuan berikut:

  1. Memproses pertanyaan Anda dan merespons permintaan Anda, seperti saat Anda menghubungi kami untuk mempelajari lebih lanjut tentang produk atau layanan kami.
  2. Mengirimkan informasi terkait layanan dan produk kami yang kami percaya mungkin menarik bagi Anda, seperti undangan untuk acara kami mendatang, tindak lanjut melalui blast WhatsApp dan/atau panggilan, buletin, atau pembaruan tentang produk dan layanan.
  3. Komunikasi ini dikirimkan kepada Anda baik berdasarkan persetujuan eksplisit Anda atau saat kami memiliki kepentingan sah dalam pemasaran produk dan layanan kami. Anda selalu memiliki opsi untuk memilih keluar dari menerima undangan, buletin, dan/atau pembaruan produk dan layanan.
  4. Memahami bagaimana Anda berinteraksi dengan Situs Web kami dan menyesuaikannya dengan minat, tindakan sebelumnya, dan preferensi Anda. Kami melakukan ini untuk meningkatkan Situs Web kami, mendiagnosis masalah, dan meningkatkan pengalaman Anda saat menavigasi melaluinya.
  5. Mencegah penipuan atau kerugian bagi kami atau pihak ketiga, dan memastikan keamanan jaringan dan layanan kami, yang merupakan kepentingan sah kami.
  6. Mematuhi kewajiban hukum kami dan menggunakan serta menegakkan hak hukum kami sesuai kebutuhan PT Helios Informatika Nusantara.
  7. Memanfaatkan jaringan pemasaran dan periklanan pihak ketiga tertentu untuk membantu memasarkan produk kami di situs web kami dan situs web pihak ketiga.

Pihak dengan Siapa Kami Berbagi Informasi

Untuk memfasilitasi operasi bisnis kami dan fungsi Situs Web kami, kami dapat mengungkapkan Informasi kepada berbagai pihak ketiga, termasuk:

  1. Cabang-cabang global dan anak perusahaan kami. 
  2. Penyedia layanan pihak ketiga yang membantu dalam operasi Situs Web kami, seperti perusahaan hosting, platform dan agen rekrutmen, pemroses pembayaran, manajemen bisnis, dan penyedia layanan email distribusi, serta penyedia layanan serupa. Entitas tersebut diizinkan untuk menggunakan informasi pribadi Anda semata-mata untuk menyediakan layanan ini kepada kami. 
  3. Jika dipaksa oleh hukum, seperti untuk mematuhi perintah pengadilan, surat perintah penelusuran, perintah regulasi, surat perintah, dan permintaan yang sah dari otoritas publik, termasuk untuk tujuan keamanan nasional atau penegakan hukum. 
  4. Otoritas hukum, konsultan, penasihat, atau penyedia layanan yang diperlukan untuk menyelidiki, menanggapi, atau mencegah penipuan, atau untuk memastikan keamanan jaringan dan layanan kami serta melindungi kepentingan PT Helios Informatika Nusantara atau masyarakat. 
  5. Dalam hal adanya penggabungan dan/atau akuisisi yang melibatkan PT Helios Informatika Nusantara, Informasi dapat ditransfer ke entitas yang menggabungkan atau mengakuisisi, serta kepada penasihat apa pun yang mewakili pihak yang terlibat dalam diskusi terkait penggabungan atau akuisisi tersebut. 
  6. Agen, reseller, mitra, sponsor, atau penyedia layanan yang bertindak atas nama kami sehubungan dengan penawaran produk atau layanan PT Helios Informatika Nusantara. 
  7. Jaringan pemasaran dan periklanan pihak ketiga yang membantu dalam promosi produk kami di situs web kami dan di situs web pihak ketiga, seperti Google untuk iklan remarketing di seluruh Internet. 
  8. PT Helios Informatika Nusantara juga dapat mengungkapkan informasi agregat umum dan anonim (mis., data statistik) yang berkaitan dengan penggunaan Situs Web-nya.
 

Transfer Data lintas Batas

  1. Kami mungkin perlu mentransfer Informasi ke negara-negara di mana kami dan/atau penyedia layanan kami beroperasi. Negara-negara ini mungkin memiliki undang-undang perlindungan data yang berbeda dibandingkan dengan negara di mana data tersebut berasal, yang mungkin menawarkan tingkat perlindungan yang berbeda. Dengan menggunakan Situs Web kami, Anda menyetujui transfer tersebut. Dalam kasus-kasus di mana berlaku untuk layanan yang diberikan, kami akan menetapkan perjanjian dengan penyedia layanan kami untuk memastikan tingkat privasi yang konsisten dengan syarat-syarat kebijakan ini.
  2. Menyangkut pengumpulan, penggunaan, dan retensi informasi pribadi yang ditransfer dari Indonesia, harap dicatat bahwa PT Helios Informatika Nusantara tetap mematuhi semua undang-undang yang berlaku yang berkaitan dengan transfer tersebut.

Melindungi Informasi Anda

Kami bertujuan menjaga standar keamanan tingkat atas di seluruh operasi bisnis kami. Kami telah mengadopsi perlindungan teknis dan organisasi yang sesuai dengan praktik terbaik industri. Perlindungan ini dirancang untuk mencegah akses tidak sah atau penanganan ilegal Informasi Pribadi dan untuk mengurangi risiko kehilangan, kerusakan, atau kerusakan Informasi tersebut secara tidak sengaja. Sebagai bagian dari upaya ini, kami telah memperkenalkan beberapa kebijakan dan prosedur untuk membimbing kami, mencakup aspek seperti manajemen aset, kontrol akses, keamanan fisik, keamanan personel, keamanan produk, keamanan cloud dan infrastruktur jaringan, keamanan pihak ketiga, manajemen rentan, pemantauan keamanan, dan tanggapan terhadap insiden.

 

Penyimpanan dan Retensi Informasi

Kami dapat menyimpan Informasi baik pada server milik kami maupun di server yang dikelola oleh penyedia hosting data pihak ketiga. Seperti dijelaskan pada Bagian 5 di atas (Transfer Lintas Batas), server tersebut mungkin berada di beragam lokasi global. Kami akan menyimpan Informasi Pribadi Anda hanya selama yang diperlukan untuk memenuhi tujuan pengumpulan yang dimaksud. Selain itu, kami mungkin menyimpan Informasi Pribadi Anda selama yang diperlukan untuk mengejar kepentingan bisnis sah kami, menanggapi klaim hukum, dan memastikan kepatuhan terhadap kewajiban hukum. Dalam kasus di mana kami menggunakan informasi Anda untuk pemasaran langsung, kami akan menyimpan data Anda hingga Anda memilih untuk tidak menerima materi pemasaran; namun, beberapa informasi mungkin perlu disimpan untuk mempertahankan catatan permintaan Anda.

 

Modifikasi Kebijakan

PT Helios Informatika Nusantara memiliki hak untuk mengubah Kebijakan Privasi ini kapan pun. Dalam kasus perubahan signifikan, kami akan memberikan pemberitahuan di halaman ini dan/atau berdekatan dengan tautan yang mengarah ke halaman ini. Pembaruan ini akan berlaku segera untuk Informasi baru yang dikumpulkan atau diberikan sejak tanggal pembaruan, dan dalam waktu tiga puluh (30) hari untuk Informasi apa pun yang dikumpulkan atau diberikan kepada PT Helios Informatika Nusantara sebelum pembaruan tersebut. Jika Anda tidak setuju dengan syarat-syarat kebijakan yang direvisi, silakan hubungi Departemen Hukum kami menggunakan rincian kontak yang tercantum dalam Bagian 11 di bawah ini. Kami mendorong Anda untuk secara berkala meninjau halaman ini untuk melihat pembaruan.

 

Pilihan Anda

Kami menawarkan berbagai pilihan kepada Anda mengenai penggunaan Informasi terkait: (i) aktivitas pemasaran kami; dan (ii) penggunaan cookie dan teknologi serupa untuk periklanan berbasis minat dan analisis penggunaan situs web.
  1. Anda dapat memilih untuk tidak lagi menerima newsletter atau email pemasaran kami dengan mengikuti petunjuk pencabutan langganan yang disertakan dalam email-email ini, mengatur preferensi email di halaman pengaturan akun Anda, atau menghubungi kami melalui https://www.helios.id/. Anda dapat mengelola preferensi Anda mengenai penggunaan cookie dan teknologi serupa, yang digunakan untuk menyediakan iklan berbasis minat yang ditargetkan dan menganalisis penggunaan situs web Anda, dengan merujuk ke Kebijakan Cookie kami untuk panduan.
  2. Selain itu, undang-undang di beberapa yurisdiksi mungkin memberi Anda berbagai hak mengenai pemrosesan Informasi tertentu kami. Hak-hak ini dapat meliputi:
  • Hak untuk menarik kembali persetujuan yang sebelumnya diberikan; 
  • Hak untuk mengakses informasi spesifik tentang Anda yang kami proses; 
  • Hak untuk memperbaiki atau memperbarui Informasi Pribadi apa pun; 
  • Hak untuk meminta penghapusan Informasi tertentu; 
  • Hak untuk menangguhkan sementara pemrosesan Informasi tertentu; 
  • Hak untuk menerima Informasi dalam format mesin yang dapat dibaca; 
  • Hak untuk memprotes pemrosesan Informasi kami untuk tujuan pemasaran langsung atau ketika kami mengandalkan kepentingan sah sebagai dasar hukum untuk pemrosesan informasi Anda; dan 
  • Hak untuk mengajukan keluhan kepada otoritas perlindungan data terkait.

Kami akan segera menanggapi permintaan Anda. Harap dicatat bahwa hak-hak ini dapat tunduk pada batasan sesuai hukum yang berlaku. Untuk informasi lebih lanjut mengenai hak-hak ini atau untuk mengikutinya, silakan hubungi PT Helios Informatika Nusantara di: legal@computradetech.com.

 

Media Sosial dan Layanan Pihak Ketiga

Situs Web kami dapat mencakup blog dengan bagian ‘komentar’ dan beberapa fitur media sosial, seperti tombol ‘bagikan’ atau tautan ke situs web dan layanan pihak ketiga seperti Facebook, X, YouTube, LinkedIn, dan Instagram. Saat menggunakan fitur-fitur ini, beberapa informasi dapat dikumpulkan oleh pihak ketiga ini, seperti alamat IP Anda atau halaman spesifik yang Anda kunjungi di situs web kami. Selain itu, pihak ketiga ini dapat mengatur cookie untuk memastikan fungsi yang tepat dari fitur tersebut. Semua data yang dikumpulkan oleh pihak ketiga ini tunduk pada kebijakan privasi mereka masing-masing. Kami mendorong Anda untuk secara cermat meninjau kebijakan privasi dari pihak ketiga tersebut.
 

Hubungi Kami

Jika Anda memiliki pertanyaan atau kekhawatiran mengenai Kebijakan Privasi Situs Web ini, informasi yang kami kumpulkan, praktik PT Helios Informatika Nusantara, atau interaksi Anda dengan Situs Web, jangan ragu untuk menghubungi kami. Anda dapat menghubungi kami melalui email di legal@computradetech.com atau melalui surat fisik yang ditujukan kepada: 
PT Helios Informatika Nusantara  
Centennial Tower, Lantai 12 Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia 
telepon: +62 21 8062 22 
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TERMS & CONDITIONS

Welcome to Helios Informatika Nusantara!

These terms and conditions outline the rules and regulations for the use of Helios Informatika Nusantara’s Website, located at https://www.helios.id/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Helios Informatika Nusantara if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of id. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

Cookies

We employ the use of cookies. By accessing Helios Informatika Nusantara, you agreed to use cookies in agreement with the Helios Informatika Nusantara’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

 

License

Unless otherwise stated, Helios Informatika Nusantara and/or its licensors own the intellectual property rights for all material on Helios Informatika Nusantara. All intellectual property rights are reserved. You may access this from Helios Informatika Nusantara for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Helios Informatika Nusantara
  • Sell, rent or sub-license material from Helios Informatika Nusantara
  • Reproduce, duplicate or copy material from Helios Informatika Nusantara
  • Redistribute content from Helios Informatika Nusantara

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Helios Informatika Nusantara does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Helios Informatika Nusantara,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Helios Informatika Nusantara shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Helios Informatika Nusantara reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Helios Informatika Nusantara a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Helios Informatika Nusantara. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:

  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.

We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channelsincluding but not limited to the following conditions:

  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:

  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:

  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis

  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.

We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: legal@computradetech.com.

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22