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This Is Why Rugged Phones Are Ideal for Mobile Workers and Multitasking

Since the presence of industry 4.0 and the pandemic era, business digitization has increased and has been implemented by various companies. During this period, business operations were continuously encouraged to evolve to a more digital way, following the Work from Anywhere and also hybrid work models.

In implementing remote working, companies actually need more sophisticated technology support and adapted to hybrid needs. One way is to use a rugged device, such as a rugged phone. As the name implies, a rugged phone is a smartphone that has special capabilities and can withstand extreme conditions. Ideally, a rugged phone is designed for users who have high mobility and work from anywhere, especially for those who are in the field.

This time, Helios will discuss the challenges faced in adopting technology in the remote working era, as well as the relationship of rugged phones to this need. For more, read in the following article.

Main Challenges in Remote Working

Implementing remote working is not as easy as turning the palm of the hand. In fact, many companies find it difficult to transform their business into hybrid or fully digital. One of the reasons is because they don’t yet have tools that are easy to use for field work. Of course, devices for this need must be able to support mobility, high multitasking, and not easily damaged.

When choosing the device in question, businesses need to look again at the specifications of the desired device. In this case, rugged devices–including rugged phones–are the top recommendations that can meet these demands.

Read more : Lika-Liku Penerapan Smart Hospital Management System di Sektor Kesehatan

Why is a Rugged Phone the Right Device for the Hybrid Era?

rugged phone untuk pekerjaan outdoor

Hybrid or remote working allows employees to work from anywhere. This work model may have been normalized earlier by industries such as manufacturing, retail, agriculture, health and logistics, which spread their workforce to operate in the field.

However, as mentioned above, in implementing remote working, a device such as a rugged phone is needed. This is because rugged phones carry high durability, which can be used in various types of environments and any weather. Rugged devices like this also usually meet durability certificates such as IP68, which makes them resistant to water and dust.

In addition to durability, rugged devices also have powerful screens, and can even be used by users who wear gloves. This feature is ideal for those who work in the field with gloves and must communicate via the device. Not only that, the rugged phone also has a powerful battery, making it the device with the most power and helping the user’s productivity not to get dizzy if it runs out of battery.

 

Read more : Smart Manufacturing: Solusi Menuju Revolusi Industri 4.0

 

Samsung Galaxy Rugged Smartphone to Support Productivity and Field Work

The two Rugged Devices from Samsung, namely the Samsung Galaxy Xcover 5 and the Samsung Galaxy Tab Active3, are solutions for businesses that want to optimize their remote work productivity in a practical, comfortable and safe way. With these two tools, businesses in high-demand industries can manage and control their activities effectively, so they can focus more on work, increase profitability and most importantly: reduce operational costs.

Samsung Galaxy Tab Active3

The Samsung Galaxy Tab Active3 is designed with military standards and is IP68 certified, which makes it resistant to water, dust, soil, sand and shock. This high durability, is able to make the Galaxy Tab Active3 can be used in any environmental conditions.

For features, this device has the Samsung DeX feature, which makes it easy for users to connect the device to various other supporting devices, so that it can operate like a PC in one hand. When connected to a monitor via a USB converter, the Galaxy Tab Active3 can directly replace the computer used.

Regarding the kitchen runway, the GalaxyTab Active3 is reinforced with an Exynos 9810 processor, 4GB RAM, 64GB internal memory with expansion up to 1TB. The device is supported by a main camera with a resolution of 13MP, and a front camera with a resolution of 5MP. For connectivity, this device can also run with the latest WiFi, namely WiFi 6. In terms of power, the device is equipped with a replaceable battery up to 5,050mAh, as well as an 8-inch responsive screen that can be used with gloves, and comes with the Samsung S Pen.

Samsung Galaxy Xcover 5

The Samsung Galaxy Xcover5 is a smartphone with high durability, which can also perform various types of heavy tasks with reliable performance. Not only durable, the multitasking that this device can do also performs optimally thanks to the octa-core processor and 64GB of internal storage capacity which can be expanded up to 1TB. This smartphone with a 5.3-inch HD+Display screen is also supported by a 16MP main camera with Dual LED Flash, and a 5MP front camera.

Just like the Samsung Galaxy Tab Active3, this smartphone has a screen that is sensitive to the touch of gloves, and has a replaceable battery of up to 3,000mAh.

 

Read more : Cek 3 Kemudahan Insurtech Dibanding Asuransi Konvensional

 

Samsung Rugged Smartphone Ideal in Various Industries

This rugged device from Samsung is ideal for use in various industries, especially industries that require employees to work outdoors and multitask. Here are some sectors that are suitable for implementing the use of Samsung Rugged Phone.

Retail

Retail businesses that have many branches can use the Samsung Galaxy Tab Active3 to run operations more efficiently. The S Pen feature of this device can help the process of signing contracts and documents more practical. Not only that, the Samsung Galaxy Tab Active3 also has Samsung DeX to support the multitasking work of retail employees, and is supported by the NFC barcode scanning feature to make it easier for employees to check databases and check inventory.

Manufacture

Military standard, the Samsung Rugged Phone is ideal for manufacturing companies in Indonesia who need powerful devices for their employees while in factories and in the field. They can use the Samsung Rugged Phone without having to take off their gloves. Just like retail, this device also helps the manufacturing sector to check databases and inventory with the NFC barcode scan feature. Not only that, the Samsung Rugged Phone also functions as a push-to-talk device, which makes it easier for employees to communicate in the field.

Insurance

The Samsung Galaxy Tab Active3 provides convenience for insurance agents as a high-mobility support device in meeting the needs of registration and policy claims quickly. In addition, this device also facilitates multitasking with other devices to support agent activities. Interestingly, the Samsung Galaxy Tab 3 also supports the paperless process, for example, signing digital documents using the S Pen. The Face Recognition and Fingerprint features are able to provide extra security for collecting and storing customer data on the device.

Distribution and Logistics

For the distribution and logistics sector, the Samsung Galaxy Xcover 5 device is very compatible, because it comes with the POGO charging dock feature, which can easily charge from 3rd parties. The No Battery Mode feature also makes it easier for users in this sector because they can use the Galaxy Xcover 5 without a battery, only by connecting this device to the power supply in the vehicle. Apart from the Galaxy Xcover 5, the Samsung Galaxy Tab Active3 is also suitable for use by distribution and logistics employees, because it has a document signature feature practically from the device.

Agriculture

The Samsung Galaxy Xcover 5 is ideal for use in the agricultural sector because it has high durability, which is suitable for use in various types of environments and extreme weather. The push-to-talk feature on this device also makes it easier for staff on farms and plantations to communicate more easily in any situation.

Health

The healthcare sector, which has started going paperless, is also ideal for using the Samsung Galaxy Tab Active3, because it allows the medical team and admin to better control the patient’s condition and care, and use this device without having to take off medical gloves. The Galaxy Tab Active3 can be used like a portable computer, which can help doctors conduct consultations and monitor patient conditions remotely. The NFC barcode scan feature on this device also helps medical staff monitor patient history.

 

Get the Samsung Galaxy Rugged Phone from Helios

You can get the Samsung Galaxy Rugged Device line, both the Samsung Galaxy Xcover 5 and the Samsung Galaxy Tab Active3 from Helios Informatika Nusantara. Helios as an authorized partner from Samsung will help you adopt this device, starting from the consultation, deployment and after-sales stages.

Helios certified and professional IT team will also help you avoid trial and error. Find out more about Samsung Rugged Devices by contacting us via WhatsApp Helios.

 

Penulis: Jeko Iqbal Reza

Content Writer CTI Group

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The following organizations may link to our Website without prior written approval:

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These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

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We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Helios Informatika Nusantara. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
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No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:
  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.
We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions:
  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:
  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:
  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis
  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.
We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: [email protected]

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at [email protected] or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22