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Lika-Liku Penerapan Smart Hospital Management System di Sektor Kesehatan

Konsep smart hospital management system yang menggunakan pendekatan menyeluruh melalui adopsi teknologi kini dipandang sebagai solusi untuk membuka akses yang lebih luas untuk ekosistem layanan kesehatan.

Solusi smart hospital management system yang komprehensif akan membantu penyedia layanan kesehatan memodernisasi infrastruktur, mengintegrasikan aset fisik dan digital dalam ekosistem rumah sakit dengan berbagai alur kerja, aset klinis, ruang operasi dan perawat.

Lantas, apa dan bagaimana sebenarnya penerapan smart hospital management system di industri kesehatan? Lalu solusi apa yang dibutuhkan saat menerapkan smart hospital management system? Simak penjelasan lengkapnya seperti berikut. 

Penerapan Smart Hospital Management System di Rumah Sakit

Penerapan smart hospital management system

Smart hospital management system merupakan sistem informasi kesehatan secara terintegrasi untuk pengelolaan rumah sakit demi memenuhi kebutuhan pelayanan kesehatan. Mengutip Inti, sistem ini dirancang untuk mengelola semua aspek operasional rumah sakit mulai dari pengelolaan layanan yang sesuai kebutuhan hingga dukungan kebutuhan informasi yang komprehensif bagi pasien.

Secara ringkas, sistem ini menjadi solusi untuk mewujudkan akses data yang luas di seluruh ekosistem kesehatan, meningkatkan keamanan data pasien, dan meningkatkan kualitas pelayanan melalui adopsi teknologi.

Sistem ini akan merampingkan alur kerja dan mengurangi biaya operasional untuk memberikan pelayanan yang lebih baik bagi pasien. Mengutip situs resmi Intel, berikut sejumlah keuntungan menerapkan smart hospital management system bagi layanan kesehatan: 

  • Volume data yang dihasilkan smart hospital dapat diubah menjadi wawasan yang dapat ditindaklanjuti untuk mempercepat pembuatan keputusan, memberi perawatan sesuai kebutuhan pasien, dan mengurangi biaya. Data dari sensor dan aset digital juga terintegrasi untuk meningkatkan visibilitas dalam memanfaatkan sumber daya dan manajemen yang lebih baik. 
  • Keamanan data secara end-to-end untuk menjamin privasi pasien dan menjaga standar industri smart hospital. 
  • Perawatan kesehatan terintegrasi dengan klinik khusus, penyedia perawatan primer, dan pusat perawatan kesehatan lain sehingga pasien bisa mendapat perawatan di tempat dan waktu yang tepat. 
  • Komputasi secara real-time untuk memberikan wawasan data yang cepat dan akurat sehingga smart hospital bisa memberikan solusi tepat saat membutuhkan koordinasi tingkat tinggi di seluruh jaringan medis. 

Berbagai Solusi yang Dapat Digunakan dalam Penerapan Smart Hospital Management System

Solusi smart hospital management system

Dalam situsnya, Intel menggambarkan solusi smart hospital management system memungkinkan proses pendaftaran hingga scanning atau X-ray menjadi terintegrasi melalui penerapan teknologi AI, IoT, jaringan 5G, teknologi edge hingga cloud untuk konektivitas dan sharing data yang lebih aman. Selain itu, sistem ini juga akan mengubah proses perawatan pasien dengan tingkat efisiensi dan presisi proses klinis yang lebih baik melalui integrasi di seluruh ekosistem perawatan; mulai dari pendaftaran, ruang konsultasi dokter, hingga ruang operasi yang saling terhubung.

Helios Informatika Nusantaran (HIN) sebagai Digital IT Solutions Provider menghadirkan rangkaian solusi yang mempercepat dan mempermudah rumah sakit saat menerapkan solusi smart hospital management system. Berikut berbagai solusi dalam penerapan smart hospital management system dari Helios.

HPE Nimble dHCI

Smart hospital kini semakin banyak menggunakan peraalatan medis dengan teknologi IoT hingga IoMT yang berdampak pada ruang penyimpanan data. Di sisi lain, utilitasi komputasi pada perangkat rumah sakit saat ini masih belum maksimal. 

Untuk itu, HPE Nimble dHCI akan memberikan fleksibilitas bagi rumah sakti untuk melakukan ekskalasi penyimpanan dan komputasi demi memaksimalkan penerapan smart hospital management system. Teknologi HPE Nimble dHCI mampu menjalankan proses virtualisasi dengan layanan data tanpa kompresi, selalu aktif, dan pemantauan berkelanjutan. 

Di sisi lain, HPE Nimble dHCI juga memiliki talensi sub-ms, ketersediaan hingga 99,999 persen, proteksi data bawaan, dan mampu mentolerir tiga kegagalan hard disk secara simultan tanpa mengganggu aktivitas kerja. Dapatkan juga kemudahan ekskalasi tanpa menambah infrastruktur storage untuk mengurangi biaya hingga 50 persen. 

Baca Juga: Penerapan Smart Hospital 4.0 Memasuki Era Endemi COVID-19

Microsoft Power BI

Layanan kesehatan menghasilkan data dari berbagai sumber mulai dari produktivitas karyawan, inventory warehouse untuk alat penunjang, dan pendataan inventori obat yang bisa memberi dampak pada pengambilan keputusan. Selain tidak ada single dashboard untuk memberi informasi secara utuh, kondisi ini tentu membutuhkan solusi yang bisa mendukung proses transformasi digital. 

Microsoft Power BI dengan kemampuan AI menjadi solusi  dengan segmentasi dan visualisasi untuk memudahkan pengambilan keputusan yang lebih efektif dan efisien. Single dashboard dalam Microsoft Power BI dapat menganalisa aktivitas klinik, persediaan logistik, produktivitas staf, hingga membantu pembuat keputusan untuk memprediksi dan merencanakan kebutuhan di masa depan.

Selain itu, Microsoft Power BI juga mampu mengidentifikasi penghematan biaya, tren pengobatan, praktik klinis, hingga produktivitas staf untuk perawatan dan pengobatan yang efektif dengan menghubungkan, mengitegrasikan, dan menganalisa data di seluruh sumber informasi rumah sakit.

Samsung Active Tab 3 Bundling dengan HMS 

Di era digital, saat ini operasional rumah sakit masih banyak yang menggunakan kertas untuk kebutuhan administrasi hingga pemantauan pasien. Samsung Active Tab 3 memungkinkan tim medis hingga admin melakukan kontrol terhadap keadaan dan perawatan untuk pasien.

Dibangun dengan standar militer, Samsung Active Tab 3  dengan replaceable battery dapat digunakan di berbagai kondisi cuaca karena baterai yang bisa digunakan untuk meningkatkan lifetime (waktu penggunaan).

Selayaknya komputer dalam genggaman, dokter bisa melakukan sesi konsultasi hingga memonitor kondisi dengan pasien secara remote agar lebih mudah. Saat dihubungkan dengan monitor melalui converter USB, Samsung Active Tab 3 dapat menggantikan peran komputer saat dokter melakukan konsultasi pasien.

Di-bundling dengan HMS fitur Functionality Restriction, perangkat ini bisa mencegah penggunaan aplikasi di luar kebutuhan rumah sakit oleh pekerja demi meminimalkan kebocoran data akibat aplikasi tidak resmi. Selain itu, fitur Security and Control akan memudahkan tim IT melakukan pembatasan terhadap permission app.

DocuSign eSignature and API Integration

Untuk memaksimalkan penerapan smart hospital management system, Helios menghadirkan DocuSign eSignature dan API Integration demi meningkatkan efisiensi kerja administasi. selain itu, DocuSign juga akan memudahkan kerja sama antara rumah sakit dengan mitra bisnis.

Kehadiran API Integration juga akan memudahkan rumah sakit saat melakukan integrasi eSignature dengan smart hospital management system.

Solusi ini juga dapat terintegrasi dengan API sistem kepegawaian rumah sakit hingga API penyedia obat dan penunjang fasilitas rumah sakit. Dengan begitu, rumah sakit dapat mengatur kontrak kerja sama antara dokter dan perawat hingga penyedia layanan.

Di sisi lain, proses administrasi pendaftaran pasien juga menjadi lebih mudah dan cepat karena sudah paperless. Untuk layanan farmasi, integrasi API dan eSignature bisa mempercepat approval dan informasi resep obat menjadi lebih jelas. 

Baca Juga: Ingin Terapkan Patient Centered Care? Manfaatkan Teknologi Ini 

Helios sebagai Digital IT Solution Provider untuk Industri Kesehatan

Saatnya memberikan fleksibilitas bagi operasional tim rumah sakit, mulai dari proses registrasi pasien, sesi konsultasi, hingga pemberian obat oleh layanan farmasi melaui solusi smart hospital management system. Dapatkan solusi komprehesif dari rangkaian produk HPE Nimble dHCI, samsung Active Tab 3 dengan bundling HMS, dan DocuSign dari Helios sebagai digital IT and Cloud Solution Provider.

Helios akan membantu penyedia layanan kesehatan melakukan transformasi digital tanpa perlu khawatir dengan isu trial and error. Didukung tim IT profesional yang berpengalaman dan bersertifikat, Helios akan membantu Anda mulai dari tahap konsultasi, deployment, manajemen, hingga dukungan after sales. Untuk informasi lebih lanjut mengenai solusi smart hospital management system, hubungi WhatsApp Helios. 

Penulis: Ervina Anggraini 

Content Writer CTI Group 

 

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We may consider and approve other link requests from the following types of organizations:

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We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

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Approved organizations may hyperlink to our Website as follows:

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No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
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The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:
  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.
We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channelsincluding but not limited to the following conditions:
  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:
  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:
  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis
  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.
We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: [email protected]

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at [email protected] or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22