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Ins and outs of Implementing the Smart Hospital Management System in the Health Sector

The concept of a smart hospital management system that uses a holistic approach through technology adoption is now seen as a solution to open wider access to the healthcare ecosystem.

A comprehensive smart hospital management system solution will help healthcare providers modernize infrastructure, integrating physical and digital assets within a hospital ecosystem with multiple workflows, clinical assets, operating theaters and nurses.

So, what and how exactly is the implementation of the smart hospital management system in the health industry? Then what solutions are needed when implementing a smart hospital management system? Check out the full explanation as follows.

Implementation of Smart Hospital Management System in Hospitals

Application of smart hospital management system

Smart hospital management system is an integrated health information system for hospital management to meet the needs of health services. Quoting Inti, this system is designed to manage all aspects of hospital operations, from managing services as needed to supporting comprehensive information needs for patients.

In summary, this system is a solution for realizing broad data access throughout the health ecosystem, increasing patient data security, and improving service quality through technology adoption.

This system will streamline workflow and reduce operational costs to provide better patient care. Quoting Intel’s official website, here are a number of advantages of implementing a smart hospital management system for health services:

  • The volume of data generated by smart hospitals can be turned into actionable insights to accelerate decision making, provide care tailored to patients’ needs, and reduce costs. Data from sensors and digital assets are also integrated for increased visibility into resource utilization and better management.
  • End-to-end data security to ensure patient privacy and maintain smart hospital industry standards.
  • Health care is integrated with specialized clinics, primary care providers, and other health care centers so that patients can receive treatment at the right place and time.
  • Real-time computing to provide fast and accurate data insights so that smart hospitals can provide the right solutions when a high level of coordination is required across the medical network.

Various Solutions That Can Be Used in the Implementation of the Smart Hospital Management System

Smart hospital management system solutions

On its website, Intel describes a smart hospital management system solution that allows the registration process to scan or X-ray to be integrated through the application of AI, IoT, 5G networks, edge to cloud technology for safer connectivity and data sharing. In addition, this system will also change the patient care process with a better level of efficiency and clinical process precision through integration across the care ecosystem; starting from registration, doctor’s consultation room, to operating rooms that are connected to each other.

Helios Informatika Nusantaran (HIN) as a Digital IT Solutions Provider presents a series of solutions that speed up and simplify hospitals when implementing smart hospital management system solutions. The following are various solutions for implementing the smart hospital management system from Helios.

HPE Nimble dHCI

Smart hospitals are now increasingly using medical equipment with IoT technology to IoMT which has an impact on data storage space. On the other hand, the computational utility of hospital equipment is currently still not optimal.

For this reason, HPE Nimble dHCI will provide flexibility for hospitals to escalate storage and computing to maximize the implementation of the smart hospital management system. HPE Nimble dHCI technology enables process virtualization with uncompressed, always-on, continuous monitoring data services.

On the other hand, the HPE Nimble dHCI also has sub-ms talency, up to 99.999 percent availability, built-in data protection, and is able to tolerate three simultaneous drive failures without interrupting work activities. Also get easy escalation without adding storage infrastructure to reduce costs by up to 50 percent.

Read more : Penerapan Smart Hospital 4.0 Memasuki Era Endemi COVID-19

Microsoft Power BI

Health services generate data from various sources ranging from employee productivity, inventory warehouse for supporting tools, and drug inventory data collection that can have an impact on decision making. Apart from not having a single dashboard to provide complete information, this condition certainly requires a solution that can support the digital transformation process.

Microsoft Power BI with AI capabilities is a solution with segmentation and visualization to facilitate more effective and efficient decision making. A single dashboard in Microsoft Power BI can analyze clinical activities, logistics supplies, staff productivity, to help decision makers to predict and plan for future needs.

In addition, Microsoft Power BI is also able to identify cost savings, treatment trends, clinical practices, to staff productivity for effective care and treatment by connecting, integrating, and analyzing data across all hospital information sources.

Samsung Active Tab 3 Bundling with HMS

In the digital era, currently many hospital operations still use paper for administrative needs to patient monitoring. Samsung Active Tab 3 allows the medical team to the admin to control the condition and care for patients.

Built to military standards, the Samsung Active Tab 3 with a replaceable battery can be used in various weather conditions because the battery can be used to increase its lifetime.

Like a computer in hand, doctors can conduct consultation sessions to remotely monitor conditions with patients to make it easier. When connected to a monitor via a USB converter, the Samsung Active Tab 3 can replace the role of the computer when doctors are conducting patient consultations.

Bundled with the HMS Functionality Restriction feature, this device can prevent workers from using applications outside the hospital’s needs to minimize data leakage due to unofficial applications. In addition, the Security and Control feature will make it easier for the IT team to limit app permissions.

DocuSign eSignature and API Integration

To maximize the application of the smart hospital management system, Helios presents DocuSign eSignature and API Integration to improve administrative work efficiency. besides that, DocuSign will also facilitate collaboration between hospitals and business partners.

The presence of API Integration will also make it easier for hospitals to integrate eSignature with the smart hospital management system. This solution can also be integrated with the API of the hospital staffing system to the API of drug providers and supporting hospital facilities. That way, hospitals can arrange cooperation contracts between doctors and nurses to service providers.

On the other hand, the administrative process of patient registration has also become easier and faster because it is paperless. For pharmaceutical services, integration of API and eSignature can speed up approval and clearer prescription drug information.

Read more : Ingin Terapkan Patient Centered Care? Manfaatkan Teknologi Ini 

Helios as a Digital IT Solution Provider for the Health Industry

It’s time to provide flexibility for the hospital team’s operations, starting from the patient registration process, consultation sessions, to drug administration by pharmaceutical services through a smart hospital management system solution. Get comprehensive solutions from the HPE Nimble dHCI product range, Samsung Active Tab 3 with HMS bundling, and DocuSign from Helios as a digital IT and cloud solution provider.

Helios will help healthcare providers carry out digital transformation without worrying about trial and error issues. Supported by an experienced and certified professional IT team, Helios will help you from the consulting, deployment, management, to after sales support. For more information about smart hospital management system solutions, contact WhatsApp Helios. 

Penulis: Ervina Anggraini 

Content Writer CTI Group 

 

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To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

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As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:
  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.
We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions:
  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:
  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:
  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis
  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.
We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: [email protected]

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at [email protected] or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22