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Mengapa Keamanan Siber Perusahaan Logistik Masih Rentan? Cek Solusi Jitunya

Menjamurnya perusahaan logistik di Indonesia sebagai imbas positif tren belanja online, ternyata tak diiringi proteksi yang memadai. Masih banyak keamanan siber perusahaan logistik masih rentan untuk menghalau serangan siber yang terus meningkat dengan teknik semakin canggih.

Mengutip Bisnis.com, Konsultan senior Supply Chain Indonesia, Zaroni memaparkan, ada tiga hal penting yang harus dilakukan oleh perusahaan logistik terkait keamanan siber, yakni pencegahan, penilaian, dan recovery. Ketiga hal tersebut perlu diperhatikan untuk memastikan mitigasi risiko keamanan siber memadai, terlebih penyedia jasa logistik sangat bergantung pada sistem manajemen berbasis IT.

Dengan kata lain, keamanan siber perusahaan logistik yang mulai mengomatisasi sistem kerja harus ditingkatkan, termasuk untuk melindungi data customer, meningkatkan koneksi jaringan, hingga mencegah serangan hacker. Lantas, bagaimana sistem keamanan siber yang memadai untuk diterapkan oleh perusahaan logistik dan transportasi? Simak pemaparan lengkapnya berikut.

Kondisi Perusahaan Logistik dan Transportasi di Indonesia

kondisi perusahaan transportasi dan logistik di indonesia

Supply Chain Indonesia (SCI) memaparkan sejumlah persoalan yang saat ini dihadapi oleh perusahaan logistik dan transportasi di Indonesia. Mengutip Bisnis.com, sejumlah persoalan yang dimaksud yakni terkait dengan infrastruktur, ancaman keamanan, sarana, hingga regulasi.

Menyoal keamanan siber, seperti yang telah disinggung di atas, perusahaan logistik dapat memulainya dengan melakukan pencegahan. Hal ini bisa dilakukan dari pemilihan platform dan jenis IT pendukung seperti warehouse management system, freight management system, dan enterprise resource planning yang keamanannya sudah teruji.

Sementara dari sisi hardware, pastikan perusahaan logistik menggunakan tools yang mendukung backup server dan Disaster Recovery (DR) untuk memastikan ketersediaan data. Dari sisi SDM, diperlukan training untuk membentuk perilaku dan budaya untuk menjaga keamanan dengan mengganti password secara berkala dan melakukan sharing data secara aman.

Langkah kedua yang perlu dilakukan oleh perusahaan logistik yakni melakukan evaluasi terhadap sistem IT secara rutin. Pengujian dilakukan untuk memastikan sistem IT perusahaan logistik dapat beroperasi dengan aman dan baik.

Ketiga, apabila sudah terjadi pembobolan terhadap sistem IT, maka perusahaan logistik harus mampu menjalankan prosedur recovery sebagai tindakan korektif.

Keamanan Siber Perusahaan Logistik dan Transportasi Masih Rentan

keamanan siber perusahaan logistik dan transportasi masih rentan

Bukan sekadar isapan jempol, rentannya sistem keamanan perusahaan logistik sempat menjadi mimpi buruk bagi Transnet. Perusahaan kereta api, pelabuhan, dan pipa milik Afrika Selatan itu dilaporkan sempat menjadi sasaran hacker hingga melumpuhkan operasional di terminal peti kemas di Durban, Ngqura, Port Elizabeth, dan Capetown.

Menurut laporan Blomberg News seperti mengutip catatan yang dikirim Transnet ke customer, pihak perusahaan mengalami serangan siber, intrusi keamanan, dan sabotasi hingga mengganggu proses dan fungsi normal TPT atau kerusakan peralatan dan informasi.

Sepekan sebelum diketahui menjadi sasaran hacker, perusahaan yang berdiri pada 1991 itu sempat mengalami gangguan pada jaringan IT. Namun, saat itu pihak Transnet telah mengidentifikasi dan mengisolasi sumber gangguan.

Hanya saja, masalah tak berhenti di situ. Masalah teknis justru terus berlanjut hingga perusahaan menetapkan status force majeure karena mengalami keadaan tak terduga. Pihak Transnet mengklaim sudah melakukan berbagai tindakan mitigasi yang ada dan masuk akal untuk membatasi dampak dari gangguan tersebut.

Kejadian yang dialami oleh Transnet bukan tak mungkin menimpa perusahaan logistik dan transportasi di Indonesia. Mengingat saat ini serangan siber terus berkembang semakin canggih, seiring dengan teknologi dan teknik yang tak kalah hebat.

Untuk itu, perusahaan logistik dan transportasi membutuhkan perlindungan endpoint demi memastikan keamanan dari serangan siber. Proteksi endpoint merupakan metode keamanan siber yang melindungi perangkat yang digunakan untuk operasional bisnis, seperti desktop, laptop, perangkat IoT, dan perangkat yang berkomunikasi dengan jaringan pusat lainnya.

Solusi Menjaga Keamanan Siber Untuk Perusahaan Logistik dan Transportasi di Indonesia

Demi memastikanperusahaanlogistik dan transportasimemenuhisyaratperlindungankeamanansiber, Helios menghadirkansolusiHPE dan Darktrace untukmemberikanproteksisecarakomprehensif. Sejauh mana solusi HPE dan Darktrace mampumenjagakeamanansiberperusahaanlogistik dan transportasi Anda?

Hewlett Packard Enterprise

HPE OEM Solution menghadirkan akses ke server HPE ProLiant Gen 10 untuk menghadapi ancaman keamaan siber yang dihadapi oleh perusahaan logistik dan perusahaan Anda. Server yang memiliki Silicon Root of Trust ini dipatenkan dengan sensor sidik jari untuk memverifikasi kode firmware.

Menariknya, fitur sidik jari tidak dapat diubah dan tanpa kompromi sehingga server tidak akan booting dengan firmware yang disusupi. Untuk mecegah, mendeteksi, dan memulihkan dari potensi serangan siber, infrastruktur HPE telah dibekali dengan inovasi terbaru sehingga bisnis Anda dapat berinovasi lebih cepat.

HPE hadir dengan teknologi edge-ready untuk memproses data secara instan yang khsusus mengubah data menjadi insight bisnis sehingga tidak ada waktu dan biaya ekstra untuk komputasi data center. Sebagai perusahaan dengan ekosistem global, HPE menghadirkan solusi IT dengan layanan, spesialis, dan supply chain kelas dunia untuk mengatasi tantangan bisnis, mempercepat peluang baru, dan mengubah inovasi menjadi kesuksesan lebih lanjut.

Untuk menambahkan data lake yang luas, perusahaan logistik dan transportasi mungkin tidak memiliki ahli yang dapat menerapkan AI dan memanfaatkan data ke sistem mereka. Kolaborasi HPE dan OEM didukung ahli yang berpengalaman akan memberikan konsultasi dan dukungan kepada customer di seluruh dunia.

Untuk meningkatkan jaringan bisnis, perusahaan logistik mengotomatiskan sistem kerja demi memastikan potensi serangan tidak meluas. Oleh karena itu, perusahaan logistik perlu menjaga pola pikir yang mengutamakan keamanan.

Darktrace

Sebagai perusahaan AI terkemuka dunia, Darktrace akan memberikan pertahanan siber untuk perusahaan logistik dan transportasi Anda. Sistem perlindungan keamanan Darktrace didukung dengan teknologi Machine Learning (ML) dan algoritme AI untuk mendeteksi dan merespons ancaman siber di berbagai lingkungan digital, baik on-premise, cloud, maupun jaringan virtualisasi, IoT dan sistem kontrol industri.

Menggunakan teknlogi self-learning, Darktrace tidak memerlukan pengaturan, mampu mengidentifikasi ancaman secara real-time, termasuk menggunakan pendekatan zero trust untuk memberikan visibilitas sepenuhnya dan mendeteksi setiap ancaman.

Hadir dengan solusi Network Detection & Response yang mengombinasikan analitik dari AI dan kemampuan untuk mendeteksi anomali pada jaringan, Darktrace memastikan keamanan perusahaan Anda. Bukan hanya bergantung pada rules dan signatures yang telah di-set, Darktrace juga memberikan solusi AI Machine Learning yang mampu mendeteksi aktivitas mencurigakan di email dan otomatis memblokirnya.

Kemampuan Darktrace memberikan keamanan siber membawa perusahaan mengantongi pengakuan sebagai World’s Innovative Company 2018  dari Fast Company. Perusahaan yang berkantor pusat di San Fransisco, AS dan Cambridge, Inggris ini telah memiliki lebih dari 30 kantor di seluruh dunia dengan 650+ karyawan.

Helios Sebagai Infrastructure, IT Digital, and Cloud Solution Provider di Indonesia

Berikan perlindungan siber secara end-to-end untuk bisnis logistik Anda dengan solusi keamanan dari HPE dan Darktrace di Helios Informatika Nusantara (HIN). Helios sebagai  infrastructure, IT digital, and cloud solution provider HPE dan Darktrace akan membantu Anda mulai dari tahap konsultasi, deployment, management, hingga dukungan after sales.

Tim IT Helios yang berpengalaman dan bersertifikat akan memastikan Anda terhindar dari trial and error selama memberikan keamanan siber untuk perusahaan logistik dan transportasi Anda. Cari tahu lebih lanjut mengenai performa HPE dan Darktrace dengan menghubungi konsultan kami di [email protected].

Ervina Anggraini

Content Writer CTI Group

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Unless otherwise stated, Helios Informatika Nusantara and/or its licensors own the intellectual property rights for all material on Helios Informatika Nusantara. All intellectual property rights are reserved. You may access this from Helios Informatika Nusantara for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Helios Informatika Nusantara
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This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Helios Informatika Nusantara does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Helios Informatika Nusantara,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Helios Informatika Nusantara shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Helios Informatika Nusantara reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Helios Informatika Nusantara a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Helios Informatika Nusantara. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:
  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.
We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions:
  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:
  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:
  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis
  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.
We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: [email protected]

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at [email protected] or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22