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Mengapa Tanda Tangan Digital Perlu Terhubung dengan Workflow Dokumen?

eMudhra emSigner Penyedia Tanda Tangan Digital

Proses tanda tangan dokumen masih menjadi bagian penting dalam operasional perusahaan. Mulai dari kontrak, invoice, purchase order, hingga dokumen approval, semuanya membutuhkan proses yang cepat dan mudah dikelola. 

Namun, ketika proses masih dilakukan secara manual, dokumen harus berpindah dari satu pihak ke pihak lain. Proses review dan approval pun bisa memakan waktu, terutama jika melibatkan banyak orang. 

Di tengah kebutuhan bisnis yang bergerak semakin cepat, tanda tangan digital menjadi salah satu solusi untuk membantu perusahaan mendigitalkan proses dokumen. Tidak hanya sekedar menggantikan tanda tangan di atas kertas, solusi digital signature juga dapat menjadi bagian dari workflow bisnis yang lebih terintegrasi. 

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Key Takeaways 

  • Tanda tangan digital dapat mempercepat proses signing dan approval dokumen. 
  • Digital signature dapat diintegrasikan ke dalam workflow bisnis yang sudah berjalan. 
  • eMudhra melalui emSigner membantu perusahaan mengelola signing, workflow, dan proses dokumen dalam satu alur. 

—— 

 

Kebutuhan Perusahaan Akan Tanda Tangan Digital yang Aman

Masalah yang Bisa Diatasi Tanda Tangan Digital yang Aman

 

Seiring semakin banyaknya proses bisnis yang dilakukan secara digital, perusahaan juga perlu mengelola dokumen dengan cara yang lebih efisien. Dalam satu dokumen, prosesnya tidak selalu berhenti pada tanda tangan. Dokumen mungkin perlu dibuat, di-review, disetujui, lalu ditandatangani oleh beberapa pihak. 

Jika semuanya masih dilakukan secara manual, perusahaan dapat menghadapi beberapa kendala, seperti: 

  • Proses approval yang lebih lama 
  • Sulit memantau status dokumen 
  • Banyaknya proses manual 
  • Pengelolaan dokumen dalam jumlah besar yang semakin kompleks 

Karena itu, digital signature untuk perusahaan kini tidak hanya digunakan untuk menandatangani satu dokumen. Solusi ini juga dapat membantu membangun proses dokumen yang lebih terstruktur dan mudah dipantau. 

 

eMudhra emSigner Hadir Sebagai Solusi Penyedia Tanda Tangan Digital di Indonesia

Memilih penyedia tanda tangan digital bukan hanya soal mencari platform untuk membubuhkan tanda tangan secara elektronik. Perusahaan juga perlu mempertimbangkan apakah solusi tersebut dapat mendukung proses bisnis yang lebih luas. 

eMudhra menghadirkan solusi digital signing dan workflow automation melalui emSigner. Solusi ini membantu perusahaan mendigitalkan, mengotomatisasi, dan mengelola proses dokumen. 

Dengan emSigner, perusahaan dapat membangun workflow yang melibatkan berbagai tahapan, seperti: 

  • Document creation 
  • Review 
  • Approval 
  • Digital signing 

Proses tersebut dapat dijalankan dan dipantau secara real-time. Dengan begitu, perusahaan memiliki visibility yang lebih baik terhadap perjalanan setiap dokumen. 

Menariknya, emSigner juga dapat diintegrasikan dengan aplikasi bisnis yang sudah digunakan melalui REST API, Signer Gateway, maupun embedded signing. Artinya, perusahaan tidak harus mengganti seluruh sistem untuk menambahkan kemampuan digital signing ke dalam workflow yang sudah berjalan. 

 

Baca Juga: Wujudkan Operasional Tanda Tangan Digital untuk Keamanan, Efisien, dan Workflow Paperless 

 

Fitur Unggulan eMudhra emSigner

Digital Signature & eSignature

Membantu perusahaan menjalankan proses penandatanganan dokumen secara digital. 

 

Workflow Automation

Perusahaan dapat mengatur alur approval dan signing secara serial, paralel, maupun berdasarkan kondisi tertentu. Proses pun dapat disesuaikan dengan kebutuhan bisnis. 

 

Bulk Signing

Untuk perusahaan dengan volume dokumen tinggi, emSigner mendukung bulk signing dan batch processing. Banyak dokumen dapat diproses dengan lebih efisien. 

 

API & System Integration

emSigner dapat diintegrasikan dengan aplikasi bisnis seperti ERP, CRM, dan sistem lainnya melalui REST API dan Signer Gateway. 

 

Audit Trail & Document Tracking

Perusahaan dapat memantau aktivitas dan proses dokumen dengan lebih baik melalui audit trail dan tracking, sekaligus mendukung kebutuhan compliance. 


e-Meterai & e-Stamping

Untuk dokumen yang membutuhkan meterai elektronik, emSigner mendukung e-stamping dalam workflow digital sehingga proses signing dan pengelolaan dokumen dapat berjalan lebih terintegrasi. 

 

 

 

Bukan Hanya untuk Satu Industri, Ini Penerapan emSigner di Berbagai Bisnis 

Kebutuhan terhadap tanda tangan digital tidak terbatas pada satu jenis industri. Setiap organisasi memiliki proses dokumen yang berbeda, tetapi banyak di antaranya membutuhkan proses approval dan signing yang lebih cepat serta mudah dikelola. 

emSigner dapat diterapkan dalam berbagai proses bisnis, seperti: 

Banking & Financial Services

Dalam sektor perbankan dan layanan keuangan, emSigner dapat digunakan untuk mendukung proses seperti: 

  • Customer onboarding 
  • Loan processing 
  • Account opening 
  • Contract signing 

 

Government 

Instansi pemerintahan dapat memanfaatkan digital workflow untuk mendukung: 

  • Digital filing 
  • Proses approval 
  • Administrasi pemerintahan 

 

Healthcare

Dalam industri healthcare, solusi digital signing dapat menjadi bagian dari proses: 

  • Patient onboarding 
  • Pengelolaan dokumen administratif 

 

Education

Institusi pendidikan dapat menerapkan workflow digital untuk: 

  • Student onboarding 
  • Bulk diploma issuance 

 

Manufacturing

Proses dokumen dalam industri manufaktur sering kali melibatkan banyak pihak, termasuk vendor dan supplier. 

emSigner dapat digunakan untuk mendukung: 

  • Contract management 
  • Purchase order 
  • Supplier management 
  • e-Invoicing 

 

Insurance

Dalam industri asuransi, solusi ini dapat diterapkan untuk: 

  • Policy issuance 
  • Insurance application 

 

Energy

Proses bisnis di sektor energy juga dapat melibatkan berbagai dokumen penting, seperti: 

  • Agreement 
  • Contract signing 

 

Retail & Distribution

Sementara itu, industri retail dan distribusi dapat memanfaatkan workflow digital untuk mendukung: 

  • Vendor management 
  • Invoice 
  • Purchase order 
  • Distributor management 

Berbagai use case tersebut menunjukkan bahwa tanda tangan digital untuk perusahaan dapat menjadi bagian dari proses bisnis yang lebih luas, bukan hanya digunakan untuk menandatangani dokumen secara individual. 

Dengan workflow yang terdigitalisasi, perusahaan dapat membantu mengurangi proses manual, mempercepat turnaround time, meningkatkan visibility, dan membangun proses pengelolaan dokumen yang lebih paperless. 

 

Baca Juga: Apa itu Public Key Infrastructure dan Mengapa Sangat Penting dalam Keamanan Digital Perusahaan 

 

Kenapa Memilih eMudhra untuk Kebutuhan Tanda Tangan Digital?

Bagi perusahaan, solusi digital signature yang tepat harus mampu mengikuti kebutuhan bisnis yang terus berkembang. Melalui emSigner, eMudhra menawarkan beberapa kemampuan penting, mulai dari digital signing hingga workflow automation. 

Terintegrasi dengan Workflow Bisnis

Proses signing dapat menjadi bagian dari alur yang lebih lengkap, mulai dari pembuatan dokumen, review, approval, hingga penandatanganan. 

Mudah Diintegrasikan dengan Sistem yang Ada

Kemampuan REST API, Signer Gateway, dan embedded signing memungkinkan perusahaan menambahkan digital signing ke aplikasi bisnis yang sudah digunakan. 

Mendukung Pengelolaan Dokumen dalam Skala Besar

Fitur seperti bulk signing membantu organisasi menangani proses dokumen dengan volume yang lebih tinggi secara lebih efisien. 

Visibility Lebih Baik

Dengan workflow monitoring, audit trail, dan document tracking, perusahaan dapat lebih mudah memantau status dan proses dokumen. 

 

Mulai Digitalisasi Proses Dokumen Bersama eMudhra

Melalui emSigner dari eMudhra, perusahaan dapat mengelola digital signing sekaligus membangun workflow dokumen yang melibatkan berbagai tahapan, mulai dari pembuatan, review, approval, hingga signing. 

Bersama Helios sebagai bagian dari CTI Group, eMudhra membantu perusahaan menemukan solusi digital signature yang sesuai dengan kebutuhan bisnis. Hubungi tim spesialis Helios untuk mengetahui bagaimana emSigner dapat mendukung digitalisasi proses dokumen di perusahaan Anda. 

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The following organizations may link to our Website without prior written approval:

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These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

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We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Helios Informatika Nusantara. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

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  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
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  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:
  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.
We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channels, including but not limited to the following conditions:
  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:
  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:
  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis
  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/. You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.
We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: [email protected]

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at [email protected] or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22