Jakarta, Selular.ID – Retail companies commonly provide services in real-time to achieve the highest level of customer satisfaction. To deliver this need, companies depend on reliable IT infrastructure support.
For instance, in order to improve customer experience, PT. Delami Garment Industries (DELAMIBRANDS) employs the HP Converged System 500 for SAP HANA from Helios.
DELAMIBRANDS IT Manager Richard Burhan Dharma stated that Helios, as the only distributor of HP CS500 SAP HANA, has tremendously helped his business in product deployment process, from planning to assistance during project execution.
Furthermore, Richard said that we can find out the availability of items in real-time through a well-integrated system across branches/outlets, so we can advise customers which outlets supply the things they are seeking for.
“In addition, customers who are members of the loyalty program can directly use their points between DELAMIBRANDS outlets on the same day,” said Richard, on the sidelines of the announcement of HP’s newest Mission-Critical solution held on Pulau Macan, Seribu Islands.
Richard claims that using SAP HANA solutions not only improves customer experience but also increases company efficiency, simplifies control and administration, and speeds up decision making.
The HP CS500 SAP HANA is backed up by a six-hour call-to-repair service that can fix technical issues and deliver spare parts in six hours.
Helios is delighted to be the first HP reseller to offer the Technology Center and assist DELAMIBRANDS in deploying this solution.
“DELAMIBRANDS is now adopting our Technology Center facility to run SAP applications while their data center is being built. As a result, companies may instantly benefit from this solution and save time on the market.” Deddy Sudja, President Director of Helios, stated.
HP CS500 SAP HANA is an all-in-one system based on in memory computing technology that includes servers, storage, network, and software to make deployment and management easier and faster for businesses.
Source : https://selular.id/2015/08/sajikan-layanan-real-time-delamibrands-gunakan-solusi-hp-cs500-sap-hana/
Content retrieved from: https://www.helios.id/news/detail/sajikan-layanan-real-time-delamibrands-gunakan-solusi-hp-cs500-sap-hana.