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Mengapa Third Party Risk Management Begitu Penting bagi Bisnis?

third party management security scorecard

Di tengah kompleksitas lanskap digital saat ini, perusahaan menghadapi tantangan besar dalam menjaga keamanan siber. Berdasarkan data lanskap keamanan siber Indonesia 2023, jumlah insiden data breach telah mencapai 1.674.185 kasus dan berdampak pada 429 stakeholder. Untuk mengatasi masalah ini, perusahaan dapat menggunakan fitur keamanan seperti third party risk management (TPRM) untuk memantau dan menjaga keamanan digital mereka. TPRM membantu perusahaan memahami risiko yang terkait dengan penggunaan pihak ketiga. 

Lalu, bagaimana third party risk management dapat secara signifikan meningkatkan keamanan siber di perusahaan Anda? Artikel ini akan mengulas definisi, fungsi dan mekanisme kerja TPRM dalam melindungi data serta sistem digital perusahaan Anda secara efektif. 

Apa itu Third Party Risk Management?

Third Party Risk Management (TPRM) adalah proses manajemen risiko yang fokus pada identifikasi dan pengurangan risiko terkait penggunaan pihak ketiga seperti vendor, pemasok, mitra, kontraktor, atau penyedia layanan. TPRM dirancang untuk memberikan pemahaman menyeluruh tentang bagaimana pihak ketiga digunakan dan langkah-langkah pengamanan yang mereka miliki untuk melindungi data dan sistem. 

TPRM melibatkan penilaian komprehensif terhadap keamanan dan kebijakan pihak ketiga, serta pemantauan berkelanjutan untuk memastikan kepatuhan terhadap standar keamanan yang telah ditetapkan. Proses ini mencakup identifikasi potensi kerentanan, audit keamanan, dan pemberian rekomendasi untuk perbaikan. Dengan TPRM, perusahaan dapat mengurangi risiko seperti kebocoran data, security breach, dan gangguan operasional, menciptakan lingkungan bisnis yang lebih aman dan terpercaya. 

Mengapa Third Party Risk Management Penting?

Third party risk management menjadi semakin krusial di tengah meningkatnya insiden keamanan siber dan ketergantungan pada outsourcing untuk berbagai layanan bisnis. Berikut beberapa alasan mengapa TPRM begitu penting. 

Ancaman Cyber

Berdasarkan laporan lanskap keamanan siber Indonesia 2023, terdapat lebih dari 403,990,813 anomali traffic yang menunjukkan potensi ancaman besar bagi keamanan digital. Tanpa TPRM, perusahaan rentan terhadap ancaman ini karena kurangnya pemantauan dan penilaian risiko yang berkelanjutan. 

Efisiensi Operasional

Ketergantungan pada pihak ketiga untuk operasi sehari-hari dapat menyebabkan gangguan besar jika vendor gagal memenuhi komitmen mereka. TPRM memastikan pihak ketiga memilikilangkah keamanan yang memadai, sehingga mengurangi risiko gangguan operasional. 

Mengurangi Risiko Rantai Pasokan

Vendor utama yang gagal dapat membuat supply chain bisnis menjadi rentan TPRM membantu mengelola risiko ini dengan pemantauan berkelanjutan dan penilaian mendalam terhadap setiap vendor, memastikan kontinuitas operasional 

Keamanan Data

TPRM membantu bisnis melindungi data sensitif dari data breach dan unauthorized access dengan melakukan penilaian risiko secara mendalam dan memberikan rekomendasi langkah-langkah mitigasi yang jelas. 

Keunggulan Penggunaan Third Party Risk Management

Menggunakan third party risk management membawa banyak keuntungan bagi organisasi. Beberapa di antaranya adalah: 

 

Keuntungan Deskripsi 
Peningkatan Keamanan  Dengan pemantauan berkelanjutan, ancaman dapat dideteksi dan ditangani lebih cepat. 
Peningkatan Kepercayaan Pelanggan  Menunjukkan komitmen terhadap keamanan siber dapat meningkatkan kepercayaan pelanggan. 
Penghematan Waktu Otomatisasi proses TPRM menghemat waktu. 
Penghematan Biaya Pangkas biaya terkait data breach dan insiden keamanan. 
Pekerjaan Berulang Lebih Sedikit Kurangi pekerjaan yang berulang dengan sistem otomatis. 
Visibilitas Data  Lebih Baik Memberikan pandangan lebih jelas tentang data dan risiko terkait. 
Onboarding Vendor  Lebih Cepat Percepat proses penerimaan atau onboarding vendor baru. 
Penilaian Risiko  Lebih Mudah Membuat penilaian risiko lebih sederhana. 
Pelaporan  Lebih Baik Tingkatkan kemampuan pelaporan. 
Audit  Lebih Sederhana Membuat audit lebih mudah dan efisien. 
Risiko  Berkurang Kurangi risiko terkait penggunaan pihak ketiga. 
Kinerja Vendor  Lebih Baik Tingkatkan kinerja vendor dengan penilaian berkelanjutan. 
Lebih Sedikit Penggunaan Spreadsheet Kurangi ketergantungan pada spreadsheet manual. 

Dengan memiliki third party risk management (TPRM), perusahaan dapat mengurangi risiko terkait penggunaan vendor pihak ketiga, mengelola keamanan data dengan lebih baik, dan memastikan operasi bisnis yang lancar. Salah satu solusi yang dapat mendukung upaya ini adalah Security Scorecard, dengan fitur-fitur unggulan yang dirancang untuk memperkuat keamanan siber Anda. 

Solusi Security Scorecard

Security Scorecard adalah platform penilaian keamanan siber yang dirancang untuk memberikan pemahaman menyeluruh tentang postur keamanan perusahaan. Melalui pemantauan berkelanjutan dan analisis mendalam, platform ini secara otomatis mengidentifikasi dan menilai kerentanan serta ancaman keamanan. Solusi ini memungkinkan perusahaan untuk tetap waspada terhadap ancaman siber yang terus berkembang dan mengambil tindakan pencegahan sebelum masalah menjadi serius. Analisis ini mencakup berbagai faktor risiko, mulai dari keamanan jaringan hingga kepatuhan terhadap standar industri. 

Selain itu, Security Scorecard menyediakan wawasan yang dapat ditindaklanjuti, menawarkan rekomendasi konkret tentang langkah-langkah yang dapat diambil untuk memperbaiki masalahkeamanan. Dengan penilaian yang jelas dan detail, perusahaan dapat meningkatkan pertahanan mereka, mengurangi risiko serangan siber, dan memastikan kepatuhan terhadap regulasi. Platform ini juga membantu membangun kepercayaan dengan mitra dan pelanggan dengan memastikan semua vendor dan mitra bisnis mematuhi standar keamanan yang diperlukan, mengurangi potensi titik lemah dalam rantai pasokan digital perusahaan. 

Fitur-Fitur Unggulan Security Scorecard

Security Scorecard menawarkan berbagai fitur unggulan untuk membantu bisnis  mengelola risiko pihak ketiga

Security Ratings

Memberikan penilaian A-F yang mudah dipahami berdasarkan berbagai faktor risiko seperti kerentanan sistem, ancaman keamanan, dan kebijakan keamanan yang diterapkan. Penilaian ini membantu  menilai kesehatan keamanan bisnis dan vendor pihak ketiga Anda. 

Continuous Monitoring

Memiliki sistem pemantauan real-time, Security Scorecard secara terus-menerus memindai kerentanan dan ancaman keamanan di cyber environment perusahaan. Hal ini memastikan Anda selalu mendapatkan informasi terkini tentang potensi ancaman yang bisa mempengaruhi keamanan data. 

Third-Party Risk Management

Security Scorecard menilai dan mengelola risiko keamanan dari seluruh ekosistem vendor. Dengan laporan terperinci tentang postur keamanan siber mitra, pemasok, dan pihak ketiga lainnya, Anda dapat mengidentifikasi dan mengurangi risiko secara proaktif. 

Data-Driven Insights

Memanfaatkan analitik dan wawasan terperinci yang diperoleh dari berbagai data, Security Scorecard membantu mengidentifikasi titik lemah, melacak perbaikan, dan membuat keputusan berdasarkan informasi untuk memperkuat strategi keamanan siber.

Remediation Guidance

Security Scorecard tidak hanya menyoroti risiko, tetapi juga memberikan langkah-langkah mitigasi yang jelas dan dapat ditindaklanjuti untuk mengatasi kerentanan yang diidentifikasi, membantu bisnis mengambil tindakan korektif dengan cepat. 

Masalah yang Dapat Diatasi dengan Security Scorecard

Fitur-fitur yang dimiliki Security Scorecard dapat membantu mengatasi berbagai masalah umum dalam third party risk management. Berikut adalah beberapa masalah yang dapat diatasi.  

Masalah  Deskripsi 
Operational Blackout Ketergantungan pada pihak ketiga dapat menyebabkan gangguan operasional jika mereka gagal. 
Kerentanan Supply Chain Kegagalan vendor utama dapat membuka perusahaan terhadap kerentanan supply chain. 
Data Breach Ada 1,674,185 insiden data breach yang mempengaruhi 429 stakeholders. 
Efisiensi Operasional Pengelolaan vendor yang tidak efisien dapat menghambat operasi bisnis. 

4 Keunggulan Utama Security Scorecard

Security Scorecard menawarkan berbagai manfaat signifikan bagi perusahaan yang mengimplementasikan solusi TPRM mereka, mulai dari peningkatan visibilitas keamanan hingga pengelolaan risiko yang lebih proaktif. 

1. Proactive Risk Management

Pemantauan berkelanjutan dan peringatan tepat waktu, memungkinkan perusahaan merespons dan mengatasi masalah sebelum menjadi krisis. 

2. Enhanced Visibility

Dapatkan pandangan menyeluruh tentang postur keamanan Anda dan pihak ketiga, memastikan tidak ada blind spot dan mengidentifikasi kerentanan yang mungkin diabaikan. 

3. Improved Decision-Making

Buat keputusan berdasarkan data yang akurat dan wawasan mendalam untuk memperkuat pertahanan keamanan siber, memastikan strategi yang lebih efektif dan terinformasi. 

4. Strengthened Relationships

Bangun kepercayaan dengan mitra dan pelanggan dengan menunjukkan komitmen yang kuat terhadap keamanan siber dan perlindungan data, yang dapat meningkatkan reputasi dan hubungan bisnis. 

Adopsi Third Party Risk Management dari Security Scorecard di Helios

Ingin mengelola kerentanan dan ancaman siber secara lebih efektif dengan Third Party Risk Management dari Security ScorecardHelios Informatika Nusantara (HIN) sebagai value added distributor Security Scorecard siap membantu Anda mengimplementasikan solusi ini dengan mudah dan efisien. Tim IT profesional bersertifikat dan berpengalaman Helios akan mendampingi Anda mulai dari tahap konsultasi hingga after sales support. Hubungi link ini untuk info lebih lanjut. 

Author: Danurdhara Suluh Prasasta 

Content Writer Intern CTI Group 

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You hereby grant Helios Informatika Nusantara a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

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These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

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We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Helios Informatika Nusantara; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Helios Informatika Nusantara. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

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No use of Helios Informatika Nusantara’s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

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Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

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We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

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The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

At PT Helios Informatika Nusantara, ensuring the privacy and security of your information is of utmost importance to us. As you navigate through our website, https://www.helios.id/, collectively referred to as this “Website”, we strive to create a safe and trustworthy environment for all users. This Privacy Policy establishes the terms governing your use of our website between you (“you” or “your”) and [Helios Informatika Nusantara]. By accessing our website, you acknowledge that you have reviewed, understood, and consent to be bound by this Privacy Policy.

Information We Collect

When utilizing or engaging with our Website, we may gather or receive various types of information, collectively referred to as “Information”, including but not limited to:

  1. “Personal Information,” such as your name, email, contact details, or any other personal content provided to us via forms on our website or other means of communication (e.g., email, phone, mail, etc.).
  2. “Technical Information,” such as browser type, operating system, device type, IP address, and similar technical data typically obtained automatically from browsers or devices when interacting with our Website. This may also encompass the referring URL that directed you to our website.
  3. “Usage Information,” such as the pages visited on our website, click activity, searches conducted, and other related data on how you have utilized our website. This category may also encompass details regarding your interaction with emails, including whether you opened, clicked on links, or received them.

We acknowledge that certain Technical Information or Usage Information may be considered personal data, either independently or when combined with other data, under various laws and jurisdictions. We are committed in handling such data in accordance with applicable laws and regulations.

The Methods We Use to Collect and Receive Information

Depending on the type of Information, we collect or receive it through various channelsincluding but not limited to the following conditions:

  1. When you voluntarily share Information with us. For instance, when you subscribe to our newsletter or fill out our online form to request contact.
  2. By using cookies and similar technologies. These technologies help us analyze how our Website is utilized and tailor content that is pertinent to you. They also assist in delivering more relevant advertisements on our own or third-party sites.
  3. Information obtained from third-party sources. This encompasses Information acquired through various business support tools and services we utilize, such as Website, analytics services, etc., as well as public sources like social media sites. We may merge the Information from these sources with other data we possess to maintain updated records and provide you with pertinent content.

The Purposes

We utilize Information for the following purposes:

  1. Processing your inquiries and responding to your requests, such as when you reach out to learn more about our products or services.
  2. Sending you information related to our services and products that we believe may be of interest to you, such as an invitation to our upcoming events, follow-up by WhatsApp blast and/or call, newsletters, or updates on products and services. These communications are sent to you either based on your explicit consent or when we have a legitimate interest in marketing our products and services. You always have the option to optout of receiving invitation, newsletters, and/or updates on products and services.
  3. Understanding how you interact with our Website and tailoring it to align with your interests, past actions, and preferences. We do this to enhance our Website, diagnose any issues, and improve your experience while navigating through them.
  4. Preventing fraud or harm to us or any third party, and ensuring the security of our network and services, which is in our legitimate interest.
  5. Complying with our legal obligations and exercising and enforcing our legal rights as necessary for PT Helios Informatika Nusantara.
  6. Utilizing certain third-party marketing and advertising networks to assist in marketing our products on our website and third-party Website.

Who We Share Information With

To facilitate our business operations and the functioning of our Website, we may disclose Information to various third parties, including:

  1. Our global branches and subsidiary companies.
  2. Third-party service providers aiding in the operation of our Website, such as hosting companies, recruitment platforms and agencies, payment processors, business management,and email distribution service providers, and similar service providers. These entities are authorized to use your personal information solely to provide these services to us.
  3. When compelled by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests from public authorities, including those for national security or law enforcement purposes.
  4. Legal authorities, consultants, advisors, or service providers required to investigate, respond to, or prevent fraud, or to ensure the security of our network and services and safeguard the well-being of PT Helios Informatika Nusantara or the public.
  5. In the event of a merger and/or acquisition involving PT Helios Informatika Nusantara, Information may be transferred to the merging or acquiring entity, as well as to any advisors representing parties involved in discussions related to such merger or acquisition.
  6. Principal, resellers, partners, sponsors, or service providers acting on our behalf in conjunction with the offering of PT Helios Informatika Nusantara]’s products or services.
  7. Third-party marketing and advertising networks assisting in the promotion of our products on our Website and on third-party websites, such as Google for remarketing ads across the Internet.
  8. PT Helios Informatika Nusantara may also disclose general aggregate and anonymized information (e.g., statistical data) pertaining to the use of its Website.

Cross Border Data Transfers

  1. We may need to transfer Information to countries where we and/or our service providers operate. These countries may have different data protection laws compared to the country where the data originated, potentially offering different levels of protection. By using our Website, you consent to such transfers. In cases where applicable to the services provided, we will establish agreements with our service providers to ensure a level of privacy consistent with the terms of this policy.
  2. Regarding the collection, use, and retention of personal information transferred from Indonesia, please note that PT Helios Informatika Nusantara remains compliant with all relevant laws concerning such transfers.

Protecting Your Information

We aim to uphold top-tier security standards throughout our business operations. We have adopted suitable technical and organizational safeguards aligned with industry best practices. These safeguards are devised to prevent unauthorized access or unlawful handling of Personal Information and to mitigate the risk of accidental loss, destruction, or damage of such information. As part of these efforts, we have instituted several policies and procedures to guide us, covering aspects such as asset management, access control, physical security, personnel security, product security, cloud and network infrastructure security, third-party security, vulnerability management, security monitoring, and incident response.

Information Storage and Retention

We may store Information on both our own servers and those managed by third-party data hosting providers. As explained in Section 5 above (Cross Border Transfers), these servers may be situated globally. We will retain your Personal Information only for as long as necessary to fulfill the collection’s intended purpose. Additionally, we may retain your Personal Information for the duration required to pursue our legitimate business interests, address any legal claims, and ensure compliance with legal obligations. In instances where we utilize your information for direct marketing, we will retain your data until you choose to opt-out of receiving marketing materials; however, certain information may need to be retained to maintain a record of your request.

Modifications to This Policy

PT Helios Informatika Nusantara reserves the right to amend this Privacy Policy at any time. In the event of a significant change, we will provide notice on this page and/or adjacent to the link leading to this page. These updates will become effective immediately for new Information collected or provided from the date of the update, and within thirty (30) days for any Information collected or provided to PT Helios Informatika Nusantara prior to the update. If you do not agree to the terms of the revised policy, please contact our Legal Department using the contact details provided in Section 11 below. We encourage you to periodically review this page for any updates.

Your Choices

We offer you various options regarding the use of Information in relation to: (i) our marketing activities; and (ii) our utilization of cookies and similar technologies for interest-based advertising and website usage analysis

  1. You can choose to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, adjusting email preferences in your account settings page, or contacting us through https://www.helios.id/You can manage your preferences concerning our use of cookies and similar technologies, which are used to provide targeted interest-based advertisements and analyze your website usage, by referring to our Cookie Policy for guidance.
  2. Moreover, the laws in some jurisdictions may grant you various rights concerning our processing of certain Information. These rights may include:
    • The right to withdraw previously provided consent;
    • The right to access specific information about you that we process;
    • The right to rectify or update any Personal Information;
    • The right to request the erasure of certain Information;
    • The right to temporarily suspend our processing of certain Information;
    • The right to receive Information in a common machine-readable format;
    • The right to object to our processing of Information for direct marketing purposes or when we rely on legitimate interests as the lawful basis for processing your information; and
    • The right to file a complaint with the relevant data protection authority.

We will address your requests promptly. Please note that these rights may be subject to limitations under applicable law. For further information on these rights or to exercise them, please contact [Helios Informatika Nusantara] at: legal@computradetech.com.

Social Media and Third-Party Services

Our Website may include a blog with a ‘comments’ section and several social media features, such as a ‘share’ button or links to third-party websites and services like Facebook, X, YouTube, LinkedIn, and Instagram. When utilizing these features, certain information may be gathered by these third parties, such as your IP address or the specific page you are visiting on our website. Additionally, these third parties may set cookies to ensure the proper functioning of the features. Any data collected by these third parties is subject to their respective privacy policies. We encourage you to thoroughly review the privacy policies of these third parties.

Contacting Us

If you have any questions or concerns regarding this Website Privacy Policy, the information we collect, PT Helios Informatika Nusantara’s practices, or your interactions with the Website, please feel free to contact us. You can reach us via email at legal@computradetech.com or by physical mail addressed to: PT Helios Informatika Nusantara  Centennial Tower, 12th Floor Jl. Jend. Gatot Subroto Kav. 24-25 Jakarta 12930, Indonesia phone: +62 21 8062 22